I-Financial Conduct Authority (FCA) wahlawulisa Starling Bank £ 29 million amasheke enganele izigwebo zezimali, kuhlanganise ukunganakwa izici ingozi ezifana amapulatifomu cryptocurrency.
Ngokusho kwe-FCA, phakathi kukaSepthemba 2021 noNovemba 2023, ibhange lavula ama-akhawunti we-54,000 wamaklayenti we-49,000 asengozini enkulu, ehluleka ukucabangela izinto ezibalulekile. "Ukulawulwa kwezijeziso zikaStarling kwakubuthakathaka kakhulu, okwakuyingozi ohlelweni lwezezimali," kusho uTheresa Chambers, uMqondisi oPhethe we-FCA.
Ekuqaleni kuka-2023, i-Starling yathola ukuthi uhlelo lwayo lokuhlola behlola amaklayenti ngokumelene nohlu lwezijeziso ezilinganiselwe kusukela ngo-2017. Ibhange libike ukwephulwa okungenzeka kubaphathi ngemuva kokuhlolwa kwangaphakathi.